To allow us to diagnose the problem, it’s often necessary to connect to your computer. You can download our support app below for Windows PC and Mac.
Quick Support Most Popular
One-time support for PCs running Windows XP, 7, 8 and 10. Once you close the app we'll no longer have access to your computer.Download now
Allows for unattended access to Windows PCs and servers. The app runs in the background for continued access.Download now
One-time support for Macs running Apple MacOS X. Once you close the app we'll no longer have access to your Mac.Download now
Create a Support Request
A support agent will be notified and we aim to respond to emails from our Managed Support customers within 15 minutes or less.