Our friendly IT heldesk aim to respond to phone and email support requests immediately and begin diagnosing faults within 15 minutes.
When unable to provide a resolution through a remote support session, an engineer will be on-site as soon as under 4-hours.
We can ensure your PCs, servers, routers, firewall and wireless networks are kept up-to-date with the latest firmware updates, ensuring a high level of security.
We actively monitor your IT infrastructure using our remote monitoring and management software, alerting us at the first sign of a potential problem.
We monitor and verify backup tasks. In the event of a failed backup, a support ticket is immediately generated and our helpdesk team alerted.
As well as Windows desktops, laptops and servers we also support Apple Macs including iPhones and iPads.